Contact Us


's-Gravendijckseweg 35E
2201 CZ Noordwijk ZH Netherlands
Chamber of Commerce: 80034969

Customer service:

For questions you can e-mail contact the customer service: not to mention your address and / or order Forget any questions about your order.

Exchanges / Returns:

Click here for more information about return or exchange.

Orders pick up in Noordwijk:

KOOLSUN is an online store, you can not get the items to view or apply here.
Takeout orders is possible after you first ordered online and paid. Orders can be picked up at our warehouse on weekdays from 9.30 am to 16.30 pm. Please note this is only possible by appointment. On weekends there can be no orders will be picked up.

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To Belgium, Germany and Netherlands € 2,50 FREE SHIPPING FROM € 29,95

For all other EU countries* please see shipping rates here

* To islands or outlying areas surcharge may apply.